PETWATCHDOG PRIVACY POLICY

Unless the context expressly requires otherwise, definitions shall be interpreted in accordance with, and have the meanings prescribed to them within, the terms and conditions We are committed to protecting and respecting your privacy. This policy (together with our terms of use TERMS AND CONDITIONS(and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting www.petwatchdog.com you are accepting and consenting to the practices described in this policy. For the purpose of the Data Protection Act 1998 (the Act): - the data controller is petwatchdog.com; - trading address at Petwatchdog.com, Chidwall House, 18 Chidwall Road, Manchester, England, M22 1GU. Our nominated representative for the purpose of the Act is Mr. Jayson Freeman.

INFORMATION WE MAY COLLECT FROM YOU

 

Here at Petwatchdog, we believe in truth, trust and most of all transparency. So we want to be open with you from day one, These are the things we collect, hold and know about you from when your register. "If we want our users to be open and transparent. The culture, starts with us." So here it is in black and white.
 

This is the data we hold on you as a Personal User from when you register.
Name
Profile picture (if provided)
Email
Age (if provided)
Location (if provided) 
IP address 
Reviews
• Your name is shared publicly with the community and can be index by search engines if you wish to not show your name you can always tick the box I don't want to use my real name, you can create a screen name which will mirror your real name. Entering your real name is just like you do on social media accounts today's. From time to time we may need to contact you in person or by notification and this is how we can address you politely by your first name. Your name will also show up under your profile picture publicly when you leave a review about a pet business unless you ticked the box, used screen name instead.  
• Your profile picture is on show publicly, we use this so show other users reading the content you have written about pet business you have used in the pass, your picture also appears on your public profile.
• Your email is used for security for you to be able to login, reset passwords and for us to send notification to you we will use it for Petwatchdog purpose only, we may use this data to send you information about us, pet news, pet events, pet offers from now and then we may use this data to send you information from third parties promoting their services. Which we feel could be a benefit to you and your pets. We will never share your email with any third party.
• Your age is not a mandatory field this is optional if you do provide us with it on a voluntary basis we will use it for Petwatchdog purpose only, to get a clearer picture of our users. who are using the platform, and to help you see more relevant content.
• Location is not a mandatory field this is optional if you do provide us with it on a voluntary basis we will use it for Petwatchdog purpose only, to get a clearer picture of our users. who are using the platform, and to help you see more relevant content.
• IP address we collect this data to help to prevent fake reviews, we also use this data to give you a better experience when using the platform as we are able to show you relevant businesses on Petwatchdog near you. We also keep a history of how many times you have logged in and when this data helps us understand the users behaviour and how active users are across the site.
• Reviews you write about any businesses, are public this is how users find them via our search engine, or using our discover feature. The reviews can also be indexed by search engines, other third parties could link back to your review, profile page. Admin and users can see all the businesses you have reviewed.
This is the data we hold on you as a Business User from when you register.
Name
Email
Business name
Business addresses (if provided)
Business email (if provided)
Business tell number (if provided)
Location
IP address
Website address (if provided)
Logo (if provided)
Feedback
Reviews
Your name and email is the only data we do not share publicly, all the rest is is shared publicly with the community and can be index by search engines this is like your data on any other directory listing website
• Your name is private and is only held on the your account incase we need to contact you and we can address you by your name. your name is not on publicly view to anyone or search engines.
• Your email address is private and only held for security, for you to be able to login, reset passwords, and for us to send notification personally and from your account settings when a user, leave you a review, sends you a message etc... We will only use it for Petwatchdog purpose only.
• Business name your business name is public this is how users find you via our search engine, or using our discover feature. your business listing page can also be indexed by search engines, other third parties could link back to your page as well. your business name also create a part of your unique subdomain url. your name will show up in the results and in listing just as it would on any other directory website or social media platform.
• Business address your business address is public this is how users find you via our search engine, or using our discover feature. your business listing page can also be indexed by search engines, this will help your users know they are leaving a review about the right business as we may have multiple business with the same trading name and to save confusion and help the user leave the right information about the right business this is required on a voluntary basis.
• Business email address your business email is not public, and is masked by a cover button, users can search for you by email on our search engine. your business email will not be indexed by search engines.
• Business tell number, our business tell number is public this is how users find you via our search engine, or using our discover feature. your business tell number can also be indexed by search engines, this is required on a voluntary basis.
• Location your business location is public this is how users find you via our search engine, or using our discover feature. your business location can also be indexed by search engines, this is required to use Petwatchdog, you can also add your full business address if you want on a voluntary basis. we use your location to help users get the best experience from the website and not to show un-relevant content to users who are not interested in your business. Petwatchdog also gets to see where business are located in the world.
• IP address we collect this data to help to prevent fake reviews, we also use this data to give you a better experience when using the platform as we are able to show you relevant businesses on Petwatchdog near you. We also keep a history of how many times you have logged in and when this data helps us understand the users behaviour and how active users are across the site.
• Website your website address is public this is how users find you via our search engine, or using our discover feature. your website address can also be indexed by search engines, your website address its listing just as it would on any other directory website or social media platform.
• Logo your logo is public this is how users identify you via our search engine, or using our discover feature. your logo can also be indexed by search engines, your logo its shows just how it would on any other directory website or social media platform.
• Any feedback you have got which has been approved by a moderator will show public, just because you have reported feedback to us does not mean this has not already been indexed by a search engine, also this is how users find you via our search engine, or using our discover feature. your feedback can also be indexed by search engines, your feedback ill show  just as it would on any other directory website or social media platform.
• Reviews you write about any businesses, are public this is how users find them via our search engine, or using our discover feature. The reviews can also be indexed by search engines, other third parties could link back to your review, profile page. Admin and users can see all the businesses you have reviewed.

 

We may collect and process the following data about you:

 

 

  • Information you give us

You may give us information about you by filling in forms on our Site or by corresponding with us by, e-mail or otherwise. This includes information you provide when you register to use our Site, subscribe to use our Services, submit Content or Comments on our Site, participate in discussion boards or other social media functions on our Site and when you report a problem with our Site. The information you give us (when signing up to our Site and when using our services) may include your name, address, e-mail address and phone number, financial and credit card information, personal description, data, music, sound, photographs, graphics, videos, messages or other materials

 

 

  • Information we collect about you

With regard to each of your visits to our Site, we may automatically collect the following information:

technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform;

information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our Site (including date and time); products you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page and any phone number used to call our customer service number.

 

 

  • Information we receive from other sources

We may receive information about you if you use any of the other websites we operate or the other services we provide. We are also working closely with third parties (including, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, SMS network providers, search information providers, credit reference agencies) and may receive information about you from them.

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COOKIES

Our Site uses cookies to distinguish you from other users of our Site. This helps us to provide you with a good experience when you browse our Site and also allows us to improve our Site

For detailed information on the cookies we use and the purposes for which we use them see our Cookie policy

 

 

USES MADE OF THE INFORMATION

We use information held about you in the following ways:

  • Information you give to us

Information you give to us

  • to carry out our obligations arising from any Contract entered into between you and us and to provide you with certain information and the Services;
  • to provide you with information about the Services we offer that are similar to those that you have already purchased or enquired about;
  • to provide you with information about services we feel may interest you. If you are an existing customer, we will only contact you by (e-mail, Call or SMS).
  • to notify you about changes to our Services or a change in our terms and conditions;
  • to ensure that content from our Site is presented in the most effective manner for you and for your computer.

 

 

Information we collect about you

We will use this information:

 

 

  • to administer our Site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;
  • to improve our Site to ensure that content is presented in the most effective manner for you and for your computer;
  • to allow you to participate in interactive features of our service, when you choose to do so;
  • as part of our efforts to keep our Site safe and secure;
  • to measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you;
  • to make suggestions and recommendations to you and other users of our Site about goods or services that may interest you or them.

 

 

Information we receive from other sources

We may combine this information with information you give to us and information we collect about you. We may use this information and the combined information for the purposes set out above (depending on the types of information we receive).

  • Suppliers, network operators or other third parties for the performance of any contract we enter into with you;
  • Analytics and search engine providers that assist us in the improvement and optimisation of our Site or Services;
  • Credit reference agencies for the purpose of assessing your credit score where this is a condition of us entering into a contract with you.

 

 

We may disclose your personal information to third parties:

  • In the event that we sell or buy any business or asset, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets;
  • If petwatchdog.com or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets; and
  • If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms and conditions and other agreements; or to protect the rights, property, or safety of the petwatchdog.com, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

 

 

WHERE WE STORE YOUR PERSONAL DATA

The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (EEA). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff maybe engaged in, among other things, the fulfilment of the services, the processing of any payment and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy. [All information you provide to us is stored on our secure servers. Any payment transactions will be encrypted [using SSL technology] Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our Site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

 

 

YOUR RIGHTS

You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at petwatchdog.com, Petwatchdog.com, Chidwall House, 18 Chidwall Road, Manchester, England, M22 1GU. Or by email. support@petwatchdog.com Our Site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

 

 

ACCESS TO INFORMATION

The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.

 

 

CHANGES TO OUR PRIVACY POLICY

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail or on the home page of our Site. Please check back frequently to see any updates or changes to our privacy policy.

 

 

CONTACT

Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to Petwatchdog.com, Chidwall House, 18 Chidwall Road, Manchester, England, M22 1GU.